PlatformFour products, one login

Everything guests tell you, turned into what to do next.

Review intelligence, drafted replies, competitor benchmarking, an AI booking agent, a staff rota and a payments dashboard — one platform built for independent cafés and restaurants.

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Review intelligence

One weekly report. Five ways to act on it.

01Reputation

Your rating, trend and sentiment — at a glance

Stop scrolling through months of reviews. Algonix reads all of them and shows where you stand and which way you’re heading.

Rating, sentiment split and review velocity over time
Numbers computed from stored reviews, never estimated by a model
Weekly email if your rating drops or unanswered reviews pile up

02Themes

What customers keep saying, in their own words

Recurring praise and complaints, grouped and counted — each one backed by a real quote from a real review.

Praise and complaint themes ranked by how often they come up
Every quote lifted verbatim — never paraphrased, never invented
See what to protect and what to fix first

03Replies

Priority replies, drafted in your voice

Five safe drafts to start, matched to how you actually talk to customers. You stay in control of every word.

Drafts share real language with the review they answer
Edit, regenerate, or mark as posted — nothing sends itself
Can’t promise refunds or action on your behalf

04Competitors

Know exactly where you stand against the place next door

Three to five nearby competitors, benchmarked on the things customers actually care about.

Rating, review pace and sentiment side by side
Theme-by-theme standing — where you lead and where you trail
Spot a rival pulling ahead before it shows up in your takings

05Operations

Wait times and dish feedback, cross-referenced

Complaints about the wait mean more when you can see the rush that caused them — and which dishes are earning or losing you goodwill.

Google’s own peak-hours data checked against wait complaints
Per-dish praise and complaint counts from your reviews
Turn vague feedback into a concrete staffing or menu decision

Open the live sample report

Beyond reviews

Run the front of house and the numbers, too.

01AI table booking

An AI agent that answers the phone and seats your guests

A live floor plan with an AI phone agent that takes a booking call end-to-end, while the team stays on the floor.

Floor plan with table tiers and live status
Agent answers booking calls and seats guests automatically
Create, move and cancel reservations in one workflow

Explore AI Table Booking

02Staff rota

Availability in, rota out — published in a tap

Staff send availability from their phone; you build the week on a grid that already knows who can work and who is over their hours.

Best-fit suggestions with clash and over-hours warnings
Drafts stay hidden from staff until you publish
Day, week and month views with a live “on shift now” line

Explore Staff Rota

03POS & payments

Payments, delivery commission and supplier costs in one place

Connect a POS, then read one dashboard built for how independents actually run their numbers.

Gross and net volume by day, week or month, with CSV export
Uber Eats, Deliveroo and Just Eat commission broken out per platform
Supplier spend tracked month to month with cost-change alerts

Explore Payments & POS

Built on trust

Automation that never speaks for you.

Verbatim, always
Every quote comes straight from a real review. Nothing on the themes page is generated.
Numbers you can trust
Counts and trends are computed from stored reviews — never guessed by a model.
You stay in control
Every reply is a draft. Nothing reaches Google until you’ve reviewed and posted it.
Stays current, on its own
Reports refresh every week, with an alert if your rating dips or replies pile up.

Ready to see what your reviews are really saying?

Free to generate, no credit card, and ready in a few minutes.