Review Intelligence
Every review, read. Every reply, already drafted. Algonix reads every review you have and every review you get — then turns it into one weekly report: sentiment, recurring themes, how you compare with the place next door, and priority replies written in your voice.
Free first report No integration Nothing posts without you
Incoming reviews Reading live
★★★★★ “Best flat white in the neighbourhood” Coffee
★★★ “Nice spot but tables were sticky” Cleanliness
★★★★★ “Sourdough toastie is unreal, every time” Food
★★★★ “Great brunch, a little pricey for two” Price
Drafting a reply · in your voice
Live
Report refreshes automatically Weekly Report refreshes automatically
Priority replies drafted to start 5 Priority replies drafted to start
Nearby competitors benchmarked 3–5 Nearby competitors benchmarked
Replies posted without your OK 0 Replies posted without your OK
The difference
Stop scrolling through reviews. Start acting on them. Without Algonix Before
Hundreds of reviews nobody has time to read Replies pile up — regulars notice the silence You guess what customers love and what annoys them No idea if the café down the road is pulling ahead Problems surface in takings before they surface on your radar With Algonix
Every review read and themed in minutes, not afternoons Priority replies drafted in your voice, ready to post Praise and complaints ranked, each with a real quote Rating, pace and themes benchmarked against 3–5 rivals A Monday email the moment something starts slipping Sorted Inside every report
One weekly report. Six ways to act on it. 01 Reputation02 Themes03 Replies04 Competitors05 Operations06 Alerts01 Reputation
Your rating, trend and sentiment — at a glance Where you stand and which way you’re heading, computed from every stored review — never estimated by a model.
Rating, sentiment split and review velocity over time Quarter-on-quarter movement so you see the trend, not a snapshot Counts you can audit back to the reviews themselves Reputation Last 90 days
4.6 ★ ▲ 0.2 vs last quarter
Review velocity
02 Themes
What customers keep saying, in their own words Recurring praise and complaints, grouped and counted — each one backed by a verbatim quote from a real review.
Themes ranked by how often they come up Every quote lifted word for word — never paraphrased or invented Know what to protect and what to fix first Recurring themes Verbatim
Praise · Coffee · 41 mentions “Best flat white in the neighbourhood, and they remember my order.”
Praise · Staff · 27 mentions “Friendly team who genuinely go out of their way.”
Complaint · Wait times · 18 mentions “Booked for 7pm and still stood waiting for a table at 7:40.”
03 Replies
Priority replies, drafted in your voice The reviews that matter most get a reply waiting for you — matched to how you actually talk to customers.
Choose a reply tone once; every draft follows it Edit, regenerate, or mark as posted — nothing sends itself Drafts can’t promise refunds or action on your behalf Priority reply Draft · not sent
★★☆☆☆
“Lovely food but we waited far too long to be seated on Friday night.”
Edit Regenerate Mark posted
04 Competitors
Know exactly where you stand against the place next door Three to five nearby competitors, benchmarked on the things customers actually care about.
Rating, review pace and sentiment side by side Theme-by-theme standing — where you lead and where you trail Spot a rival pulling ahead before it shows in your takings Competitor standing Rating · pace
You 4.6 Union Street Coffee 4.5 The Corner Bakehouse 4.4 Hazel & Rye 4.2 Service ▲ ahead Coffee ▲ ahead Price ▼ behind
05 Operations
Wait times and dish feedback, cross-referenced Wait complaints mean more when you can see the rush that caused them — and which dishes earn or lose you goodwill.
Google’s own peak-hours data checked against wait complaints Per-dish praise and complaint counts from your reviews Turn vague feedback into a concrete staffing or menu decision Wait times · Friday Google peak hours
Sourdough toastie +38 −2 Shakshuka +24 −5 Carrot cake +19 −9 06 Alerts
A Monday digest that tells you what changed The report keeps itself current. When something moves, you hear about it — before it becomes a pattern.
Weekly digest with new reviews, rating and reply backlog Alerts if your rating drops or negatives start rising Set your reply tone preference once, from the email Monday digest Weekly email
Reply tone: warm Open report
01 Step 01 Share your Google Maps link No integration to install and nothing to configure — tell us which business is yours.
02 Step 02 We read every review Sentiment, themes, verbatim quotes and competitor standing — pulled from what customers actually wrote.
03 Step 03 Get a living report Refreshed weekly, with priority replies drafted in your voice and a digest when things change.
Do I need to install anything? No. Share your Google Maps link and Algonix does the research, the analysis and the first draft replies — there is nothing to configure.
Will anything post automatically? Never. Every reply is a draft. Nothing reaches Google until you’ve reviewed and posted it yourself.
Are the quotes real? Yes. Every quote on the themes page is lifted verbatim from a real review. Counts and trends are computed from stored reviews, not generated.
Can I see one before I sign up? Yes — the sample report is live and built from real (anonymised) review data, not a mockup.
How often does it update? Weekly, automatically — with an email if your rating drops, negatives rise, or unanswered reviews pile up.
See what your customers are really saying. Open the live sample report, or get your own — free to generate and ready in a few minutes.
Algonix